About Us

Gustavo Moral, President

Since we started to deliver services in early 1990, it has been an exciting journey seeing the growth of the people that we support throughout the various NH communities.

During this time, we have been and continue to be one of the premier entities supporting the various levels of needs and populations in NH. My formal training in Psychology and Education, with an emphasis on behavior analysis, combined with my hands-on training and work experience in mental health, children services and adults with intellectual disabilities have helped me shape the vision and mission of ISN.

Being part of the evolution of the service delivery systems in the State has cemented the importance of values and inclusion, on which I rely upon for every aspect of my decision-making process.

Jeannette Davila, Chief of Operations

Jeannette is an executive with more than three decades of experience in the corporate and nonprofit sector. She joined ISN in 2023 to lead our strategic vision and planning work, and is committed to ensuring that our organizational goals are in support of the individuals we serve.

Jeannette leads the company operations, partners with our team leaders and works across our organization managing our priorities and processes. She is excited to be a critical part of our future growth.

Jeannette earned a BA in Psychology from Saint Anselm College and is a graduate of the Executive Leadership Program at Harvard Business School. She holds an Honorary Doctorate of Humane Letters from Saint Anselm College and serves on its Board as a Trustee.

Jennifer Jaynes, Vice President of Youth Services

Jennifer is the Vice-President of ISN’s Youth Program. Jennifer joined ISN in 2006 after earning her degree in Clinical Psychology from Northeastern University in Boston, MA.

Throughout her career at ISN she has held a variety of progressive roles; accumulating in over 20 years’ experience in program management, leadership and development in the areas of intellectual/developmental disabilities, behavioral health and child welfare. In 2019 Jennifer was the recipient of ISN’s most prestigious honor, the President’s Award, in recognition of her exceptional achievements and significant contributions to the company.

Jennifer is an innovative leader who has focused her career on the critical goal of making an impact on people’s lives, both for those being served and for the staff doing the work.

Kerry Ryan-Luikmil, Vice President of Service Coordination

Kerry has worked with Independent Services Network for 17 years. Kerry graduated from New England College where she was on the varsity ice hockey team and graduated with a bachelor’s degree in Psychology and Social Work.

Kerry is passionate about her position at ISN as she loves seeing the people we support achieve their goals, engage in a variety of community activities, and make social connections within their communities.

During her tenure at ISN Kerry has received the Outstanding Professional Award in 2009 and 2013 as well as the President’s award in 2019. Kerry is a SOLVE (Strategies of Limiting Violent Episodes) Trainer, as well as a Certified Employment Specialist. When she is not working, Kerry loves spending time with her beautiful family going on adventures.

Kaity Ferland, Director of Adult Case Management

Kaity notes that: Coming to ISN in 2018, this company is unmatched in its dedication and mission to provide individuals with quality supports and services, not only just to meet their needs but more importantly to support each unique individual to go after their goals & dreams too!

When ISN saw a true need for more Conflict Free Case Management options in NH, not only did our President listen to our ideas about creating a program to meet the needs of individuals and families to preserve choice and access, we broke ground for this program in March 2020 and serve a number of regions and communities in NH!

This has been an exciting venture and the best is yet to come.

Sangeetha Jayagopal, Director of Human Resources

Sangeetha is an experienced HR professional with over 17 years of experience balancing business goals with employee needs. She joined ISN in 2021 and is passionate about caring for the company’s most precious resources.

She leads the HR operations and partners with our leaders to shape strategies that help ensure that everyone at ISN has the skills, resources, and drive to excel in the company and their profession. Sangeetha is excited to be an integral part of the company that fosters a culture of collaboration and continuous improvement.

Sangeetha is a SHRM Senior Certified Professional (SHRM-SCP). She holds a Master’s degree in Psychology from University of Tamil Nadu, India, and Post Graduate Diploma in Human Resource Management from All India Council for Technical Education, India.

Gretchen Persona, Billing Manager

Terence Shea, Controller

Phaichit Vankham, Regional Manager

Phaichit joined ISN in 2012 and has been in the Human Service field for 15 years in various roles within the Developmental Disabilities system. Phaichit has thoroughly enjoyed working in the field and creating connections with the people and families we assist. He has enjoyed getting to know the people we assist, their families and the community.

Phaichit enjoys seeing individuals we assist thrive and maintain a positive connection with their community. Phaichit received his Bachelor of Arts degree in Sociology from the University of Vermont. Through his studies, Phaichit became interested in working with people and how people interact with each other.

In his personal life, Phaichit enjoys hiking, walking, traveling, watching movies, spending time with his family and watching various sporting events.